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Vonage Unified Communications

Vonage Unified Communications

免费

应用内购买

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安装数

538
开发人员

Bitrix24 Integrations

描述

Take advantage from integration with Vonage telephony to implement scenarios needed for your business:

Registered inbound calls and automatic generation of leads/contacts/deals depending on Bitrix24 settings;
Automatic call card with client details to save time on searching of information prior to responding to a call;
Saved call record with direct playback inside CRM slider;
Call tracking support within Bitrix24 Sales Intelligence;
Callback support for CRM order forms, as well as click2call for outbound calls directly inside CRM slider.

No more missed calls! Get all the advantages offered by Vonage telephony and Bitrix24! Your sale managers won't have to guess what clients are calling; now they are able to individually welcome them, access a complete communication history and concentrate on selling instead of data collecting.

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

安装说明

技术支持

数据安全

添加时间： 15/06/2020

技术支持

https://helpdesk.bitrix24.com/ticket.php

安装说明

Complete standard installation from Bitrix24.Market and proceed with the following steps:

For Bitrix24 administrator:

Authorize application with your Vonage account.
Enter the telephone number you will make calls through.
Configure settings for inbound and outbound calls.
Select Vonage as your telephony provider.

For all users who want to process calls in Bitrix24:

Authorize application with your Vonage account.

数据安全

Dowiedz się więcej

Vonage Unified Communications

应用程序请求访问以下数据的权限：

CRM

full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.

电话服务

restricted access: view, create, edit and delete outgoing call lines; search CRM clients by phone number; view, create, edit and delete SIP lines; manage call info pane and view call statistics

聊天和通知

full access: view, create, edit and delete chats and messages; connect users to chats; edit chats; read all chat messages

用户（最小）

读取用户列表，但不包含联系信息

电话服务（出站呼叫）

restricted access: make outgoing calls via built-in telephony

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